Pedigree Responds to Anomalies Surrounding Foreign Substance in Products
Aug 25, 2015 09:59 PM EDT | By Alexis Villarias
Thousand of Dog owners across the country expressed their concerns about what they found in bags of Pedigree dry dog food, posting their concerns in social media, pleading to recall Pedigree's product because it has made their pets sick, some died after eating the said dog food.
According to WXYZ Detroit, one pet owner in Ohio found what appeared to be clear wires in her dog's food. She then contacted newsnet5.com, after she found 17 pieces of that material in her dog's food. Krystle Fayek loved her English Mastiffs like her own children that's why she was alarmed when she saw a post about Pedigree dog food on Facebook. "It showed a piece of food with wires sticking out of it and my dogs haven't been playing or acting like themselves. Instantly, my stomach dropped," said Fayek. When she went and check her bag of dog food, she realized that she has been feeding her dogs with that same clear fiber.
The company then took to social media trying to calm the frightened pet owners. As reported in ABC27 News, Pedigree has issued the following statement:
"Your pet's health is our first priority, and after testing the affected kibble we determined these are naturally-occurring fibers from meat and bone meal, like pig hair. Pedigree is still completely safe for your dogs to enjoy. Please call us at 1-800-525-5273 (8:00am-4:30pm CT) or send us a message with your phone number so a member of our animal health team can learn more about why your dog might be sick."
Pedigree had the dog food examined by SEAL Laboratories and posted the following results:
"Fibers embedded in a food product were analyzed by Fourier Transform Infrared (FTIR) spectroscopy and Energy Dispersive X-ray (EDX) spectroscopy in order to identify the material. The fibers were determined to be organic (carbon-based), consistent with a natural fiber material such as wool or hair. The fibers had no detectable elements consistent with metals. The fibers are not wires."
Kaycie Williams, Senor Manager of Corporate Communications for Mars Petcare U.S. also released the following statements to newsnet5.com:
"We have reviewed product samples and have confirmed that it is natural fibers that consumers are seeing in the kibble. Because Pedigree is manufactured using meat and bone meal, it's possible for natural fibers, like pig hair, to appear in the finished kibble. There is absolutely no quality or safety concern with the natural fibers. They are completely safe for dogs to consume. We can assure you that our Pedigree products are safe and nutritious. Quality and food safety is our top priority as we conduct over 600 quality checks each day in our plants, including metal detection. Because we take every consumer concern seriously, we encourage them to reach out to us at 1-800-525-5273."