After the news spread and a number of angry and enraged fans in social media, Janet Jackson personally reached out to them through Twitter and assured them.
Janet Jackson encouragesdher fans to continue posting short clips video in social media. She started to reach out to her fans even though reports said that the management in-charge of her career has become strict when it comes to shared Instagram videos.
Multiple users testified that they received emails from Instagram explaining the removal of the video saying, "a third party reported that the content violates their copyright."
"Hey you guys, I have been listening," Jackson wrote. "I love and appreciate my fans. I want you to know that I enjoy watching the short video clips of how you are Burning It Up at the Unbreakable shows. Please keep posting them."
"My team is passionate about protecting the intellectual property we are creating for the tour and possible future projects. It was never their intention, acting on my behalf, to have social media accounts removed. Permitting the use of long clips does present a contractual problem for these projects. I hope you understand. I trust the fans will use their short recordings for their own memories and to share on their social media networks of choice.
"I have asked my team to change their approach and allow you to engage socially with these videos," she concluded. "I know I wouldn't be here without the love I stand on."
Instagram officials also released a statement explaining their side regarding the issue. According to their statement the deletions of some accounts were all errors and they are now fixing the bugs, but they're firm on their decisions to remove material as requested. It seems that they are now doing their job to make everything at ease.
Jackson's Unbreakable World Tour continues until June 2016.
