Getting tickets to Adele's upcoming European Tour are hard enough; and now - a recent glitch on the artist's official website has turned it into a nightmare for some of her fans.
A report from the BBC reveals that the high traffic the site was subjected to during the sale of tickets has caused some users to accidentally view the credit card details and personal info of other customers.
Several fans shopping for tickets told the BBC that they were able to view the shopping carts of others during the checkout process, with sensitive data like addresses and phone numbers easily visible.
Numerous users have tweeted the network, confirming that they were indeed able to see information of others.
BBC's Ian Young tested the system for himself and encountered some similar issues.
"I select two tickets at £55 each for one of the Manchester dates. But on the next screen, I'm informed I've selected four tickets at £95 each. Clearly something has gone wrong." Said Young as he recounted the ticket buying experience.
Songkick, the ticketing company handling the sales, issued this statement on the matter:
"Due to extreme load experienced this morning, some of our customers were incorrectly able to preview limited account information belonging to other customers. We take the security of our users and Adele's fans very seriously, and we apologize for the alarm we have caused to those purchasers who experienced issues."
The 36-date tour, kicks off in Belfast on 29th February 2016, before moving to London, Birmingham, Manchester, and then the rest of Europe.
Adele's recent released album, 25, has shattered records; shifting 3.38 albums during its first week on sale in the United States. In the UK, it moved 737,000 units, which topped the previous record set by Oasis' Be Here Now.
