On Thursday, Dec. 14, over 300,000 airfryers sold at Walmart, Target, and Kohl's were recalled due to burn hazards. DUAF-10 and DUAF-005 Vortex Dual-Basket Air Fryers of PowerXL were recalled by Empower Brands. These air fryers have been sold online and in-store at Target, Walmart, Kohl's, and other stores.
Air Fryer Recalls
Fire incidents involving air fryers have been documented in 41 reports, three of which involved burns. It can be caused by the plastic U-Channel connector used to combine the two food baskets inside the air fryers. This connector can reportedly break while the air fryer is being used.
Empower Brands is requesting that customers discontinue using their air fryers and contact them online or by calling their toll-free number, 866-704-9370, to receive a complete refund. Consumers can obtain further details by visiting the Power XL product website and clicking on the 'Important Safety Recall Notice' link that you can see there.
Based on the company website, the models are distinctive since they may be utilized as two separate baskets or as a single integrated basket. They also provides guidance that consumers can determine whether their air fryer is impacted by examining the rating label beneath the appliance or a tag affixed to the power cord.
Approximately 14 and a half pounds is the weight of the DUAF-10 model, which measures about 17 inches in length, 16 inches in width, and 12 and a half inches in height. While the dimensions and weight of the 9-quart DUAF-005 model are approximately 14 pounds and 14 inches by 13 inches by 15 inches. A silver 'PowerXL' label is on the front of these goods, featuring egg-shaped air fryers.
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Customer's Rights on Recalled Products
A company guarantees the safety of its customers through the sale of a product, in addition to disclosing any relevant warnings that may be required for reasonable use, which ensures that the product will not result in any adverse effects. However, the production process is imperfect, so some potentially hazardous items can be distributed.
Remedy rights in the United States are limited to replacement, repair, or refund, with a minimum of one of these alternatives included. Despite this, you may not always be able to choose which one you receive. When a corporation decides to issue a voluntary recall, they have a greater degree of control over the terms attached to the recall and how it will provide customers with a remedy.
Furthermore, even though each recall is unique, you should not be required to have a receipt to send back an item that has been recalled. The manufacturer may need you to provide evidence of ownership, which may consist of a photo or a receipt, depending on the particulars of the recall. Also. remember that product recalls are preventative, but you can sue the firm directly if you're hurt by one.
Read Also: Are Consumers Entitled to Refund For Product Recalls?
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